Senior Site Reliability Engineer (AWS, Node.js)

About the Role

As a Senior Site Reliability Engineer (SRE) at Tint, you will play a pivotal role in enhancing the efficiency and reliability of our technical infrastructure, primarily hosted on AWS. Your expertise in observability and security will contribute to our customers' success. Additionally, you will leverage your architectural expertise to support other teams in achieving their goals, whether through your deep knowledge of cloud technologies or your experience with microservices.

Key Responsibilities

• Collaborate with Engineering Leaders and Product Managers: Define Service Level Objectives (SLOs) for all our services, leveraging a data-driven approach to inform decision-making.
• Monitor Error Budgets: Use data insights to prioritize bug fixes and infrastructure projects to bolster platform reliability and security.
• Startup Mindset: Navigate the challenges of an early-stage startup with a mindset that prioritizes speed of execution over long-term scalability.
• System Architecture: Work closely with Engineers to author, review, and approve RFC documents to enhance our system architecture.
• Capacity Planning: Plan for capacity based on projected growth, conduct regular tests, and automate operational tasks to support Tint's expansion.
• Incident Management: Participate in the on-call rotation, lead incident management processes, and serve as an Incident Commander.
• Security and Compliance: Handle security incidents and play a key role in planning and testing our Business Continuity & Disaster Recovery processes.

Qualifications

• Systems Engineering Experience: At least 5 years of experience in Systems Engineering, specifically in roles like Site Reliability Engineer, Cloud Architect, or DevOps.
• Software Engineering Expertise: A minimum of 3 years of supporting web applications built using Node.js or equivalent.
• Advanced AWS Knowledge: Expertise in AWS, capable of managing, optimizing, and understanding complex cloud architectures.
• Proficiency with Observability Tools: Strong experience with Datadog, including implementing and managing monitoring, logging, and alerting systems.
• Data-Driven Decision Making: Adept at using data analytics and metrics for decision-making.
• Incident Management Leadership: Ability to lead incident management processes, including taking on-call responsibilities.
• Automation and Scripting Skills: Proficiency in automating repetitive tasks using various scripting languages and automation tools.
• Collaborative and Communicative: Strong ability to collaborate effectively with cross-functional teams.
• Remote Work Adaptability: Comfortable with working remotely and proficient in asynchronous communication.

Why Join Tint?

Tint isn’t just focused on transforming the entire insurance industry - we have ambitious goals, value merit and open communication, celebrating diversity and unique ideas. At Tint, we support your personal and professional growth by offering the following benefits:

• Flexible Working: With team members working across time zones, we are outcome-focused and give our people the flexibility they need to do their best work.
• Flexible Time Off: Manage your time however you want to achieve the goals and deliverables you committed to.
• Competitive Compensation: In addition to a competitive salary, you’ll receive equity as part of your offer.
• Comprehensive Healthcare: Tint covers 100% of employee (and dependent!) premiums for medical, vision, and dental.
• Company Retreats: We meet in person as a company twice a year to connect in real life.

Location

This role is fully remote, however, our ideal candidate is located in the US. Please note that at this time Tint is unable to support candidates who require employer visa sponsorship.

Pay Transparency

It is Tint’s intent to pay all employees competitive wages and salaries that are motivational, fair, and equitable. The expected hiring salary ranges for this role are set forth below:

• Tier 1 (Bay Area, NYC, LA, Seattle): $140,000 - $175,000
• Tier 2 (Boston, Austin, Chicago, Denver, San Diego, DC): $126,000 - $157,000
• Tier 3 (Rest of the US): $120,000 - $148,750

Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location.