Senior Solutions Consultant

Join New Relic as a Senior Solutions Consultant

Your Opportunity

As a Solutions Consultant at New Relic, you will have the chance to optimize your blend of technical knowledge, customer-facing abilities, and teamwork skills in a rewarding role. You will work directly with Enterprise customers, partnering across the go-to-market organization and sales team to demonstrate the value of our Digital Intelligence Platform to prospects and customers. You will nurture New Relic’s strategic direction and vision, as well as promote and support new product directions on behalf of your customers.

Key Responsibilities

• Support the Enterprise Engage Sales team with opportunity qualification, demonstrations, Proof of Value presentations (POV), RFP responses, and business justification in a presales capacity.
• Lead all aspects of the adoption, optimization, and integration of New Relic’s products within customers’ business infrastructure.
• Partner with Sales to identify revenue opportunities through the upsell of new services and contract renewals.
• Provide feedback to New Relic product management and engineering groups on new product features.
• Maintain a deep understanding of the customer’s business and technical environment.
• Enjoy some travel as this is a field-based role, with extensive travel opportunities for those interested.

Required Qualifications

• 5+ years of pre-sales experience within the software industry.
• 3+ years of demonstrated pre-sales experience working with complex customers.
• Strong technical background and sales/customer orientation.
• A desire to learn new technologies.
• Fluent in English.

Preferred Qualifications

• Familiarity with development languages such as Java, .Net, Ruby, C, Python, Node.js.
• Exposure to cloud technologies: Kubernetes, containers, microservices, DevOps, CI/CD.
• Background in mobile device platforms & architectures (iOS & Android).
• Bachelor's degree in Engineering/Computer Science or equivalent.

Why New Relic?

We foster a diverse, welcoming, and inclusive environment. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.

Additional Information

• Visa sponsorship is not available for this position.
• A criminal background check is required to join New Relic.
• We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law.

Benefits

New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time off, and other competitive benefits designed to improve the lives of our employees.