Senior Solutions Engineer

Job Overview

We are seeking an experienced Senior Solutions Engineer to join our team and partner with Sales Executives in pursuing opportunities, including renewals, upsells, and new logos. The ideal candidate will possess exceptional technical expertise in B2B Enterprise SaaS sales and play a pivotal role in positioning all Smarsh products in the field, progressing sales cycles to a technical win.

Key Responsibilities

• Deal Qualification: Assist account executives in rapidly comparing customer needs with the capabilities of our products and services.
• Sales Team Support: Lead the sales team response to customer RFPs and due diligence assessments, including cloud, architecture, product, and infosec.
• Customer Engagement: Lead customer meetings to discover and document detailed business requirements necessary for product selection, solution design, and drafting early-stage commercial quotes.
• Solution Design: Collaborate with solution architects to design and finalize solutions and manage proof of value engagements, such as POCs.
• Sales Strategy: Work with account executives on deal strategy, tasks, deliverables, and milestones across the sales lifecycle.
• Product Expertise: Exhibit the highest level of knowledge and competence on Smarsh products, the underlying technology stack, the AWS cloud environment, and our target market.
• Presentations and Demonstrations: Prepare sales presentations and bespoke product demonstrations that address customer-specific requirements and pain points while highlighting Smarsh product differentiators and ROI.
• Competitive Analysis: Learn the capabilities and positioning of other vendor solutions to assist in selling against the competition and obtain the "technical win" during the solution validation stage of the sales process.

Qualifications

• Experience: 7+ years of technical presales experience in a B2B SaaS company, preferably leveraging public cloud (AWS preferred), and 5+ years selling to large enterprises, preferably in regulated financial services.
• Education: Bachelor's degree or equivalent educational experience.
• Technical Skills: Familiarity with AI/ML technologies, especially Natural Language Processing, is ideal. Demo 2 Win certification is desirable.
• Project Management: Foundational project management skills.
• Soft Skills: Ability to maintain a positive attitude, handle high-pressure work environments, and exhibit strong problem-solving, project planning, and communication skills.

Salary and Benefits

• Salary Range: €140,000 - €190,000 per year.
• Benefits: Smarsh is an equal opportunity and affirmative action employer. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

About Smarsh

Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal, or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008.

Join us and be part of a global organization that values diversity and collaboration, working closely with the most popular communications platforms and the world’s leading cloud infrastructure platforms.