Systems Development Engineer, Managed Operations

Job Description

Are you passionate about diving deep into, operating, and improving some of the largest software systems ever built? Do you thrive on driving technical, business, and cultural change to enhance reliability, performance, and efficiency? If so, Amazon Web Services (AWS) is looking for highly motivated Systems Development Engineers to join our Managed Operations (MO) team.

About the Role

The AWS Managed Operations (MO) organization, founded in April 2023, aims to reduce operational load and toil through long-term engineering projects. As a Systems Development Engineer, you will balance day-to-day operations of AWS’ software systems with long-term software engineering to reduce operational toil. You will be part of a team that owns the day-to-day operations for AWS Regions, improving availability, reliability, latency, performance, and efficiency.

Key Responsibilities

• Spend approximately 50% of your time operating production systems and 50% on long-term improvements to enhance reliability, availability, and performance.
• Troubleshoot and resolve issues at all levels, from network to operating systems to software applications.
• Develop software to automate operational tasks and reduce human intervention.
• Participate in a 24x7 on-call rotation.

A Day in the Life

Your week might include:

• Root causing deployment failures and implementing fixes.
• Executing time-critical changes to production systems.
• Developing software to automate repetitive tasks and improve system reliability.

About You

AWS values diverse experiences. Even if you do not meet all the qualifications and skills listed, we encourage you to apply. We are looking for candidates who are eager to learn and grow with us.

Why AWS?

AWS is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and continue to innovate, providing a robust suite of products and services trusted by startups and Global 500 companies alike.

Team Culture

At AWS, we foster a culture of inclusion and continuous learning. Our employee-led affinity groups and events, such as Conversations on Race and Ethnicity (CORE) and AmazeCon, inspire us to embrace our uniqueness.

Career Growth

We offer endless knowledge-sharing, mentorship, and career-advancing resources to help you develop into a well-rounded professional.

Work/Life Balance

We value work-life harmony and offer flexible work hours and arrangements to support you both at work and at home.

Basic Qualifications

• 3+ years of experience in software development or a related field.
• Proficiency in at least one modern programming language such as Java, TypeScript, Python, or Ruby.
• Experience operating and troubleshooting reliable, scalable software systems.
• Legal right to work in Ireland.

Preferred Qualifications

• Excellent communication and problem-solving skills.
• Experience with high-availability, distributed software applications.
• Strong understanding of network fundamentals and experience with monitoring frameworks.
• Experience with Infrastructure as Code tools.

Join us at AWS and be part of a team that is constantly learning and innovating to deliver the best cloud solutions to our customers.

Amazon is an equal opportunities employer.