Tech / Team Lead (Ruby on Rails)

About The Role

Caribou is looking for an experienced Tech / Team Lead that will be a hands-on leader of an engineering pod (two to five engineers) dedicated to a specific business domain. You are someone that loves to build and deliver exceptional product experiences–for our partners, customers, and teammates in the contact center alike. You will directly lead one of our three product engineering pods and will play a key role in building the technology that will differentiate Caribou from its competition and enable it to scale.

Responsibilities

• Demonstrate total ownership of the delivery of the roadmap, partnering with your product and design peers to plan sprints, refine requirements, drive technical design, implementation, testing, deployment, and maintenance.
• Be accountable for the technical direction of your domain, including driving architectural design, providing code reviews, and delivering technical solutions that will lead to you + team building a robust, durable platform.
• Develop a solid understanding of the business context / outcomes the team is seeking to deliver so that you can drive impact through the code your team creates.
• Lead a team of two to five engineers and support / mentor others more broadly in the organization.
• Drive technical excellence by focusing on technical quality, stability, and resilience of the products and systems you support.
• Be a hands-on contributor to the code base at least 50% of the time.

Technologies We Use

• Ruby on Rails
• Typescript
• Node
• Postgres
• Cloud Pub/Sub
• Harness CI/CD
• GCP Cloud Platform

Interview Process

Our interview process consists of four steps including:

1. At-home coding assessment (git/bash & Ruby)
2. Recruiter Interview
3. Hiring Manager Interview
4. Final Interview Loop:
   • Product & Business Domain Knowledge
   • System Design & Rails Assessment
   • Code Review
   • Leadership Interview

How We Will Take Care Of You

Everyone at Caribou is a valued team member. Our compensation and benefits package includes:

• Competitive compensation: $170-210k
• Equity options
• 401k savings program
• Generous paid time off including: Flexible Time Off (FTO) for all employees and 100% paid parental leave for all parents.
• Robust wellness benefits including company-paid plans for health, dental, vision, mental health, disability and basic life insurance.
• Optional benefits to suit your individual circumstances such as HSAs, FSAs, supplemental life and medical insurance, and pet insurance.
• Up to $1,000 per year for eligible professional development expenses.

Our Core Values

We come from all walks of life and are joined together by our shared values, which guide our work and how we work together.

• Give a damn. What we’re doing matters. We show up determined to deliver results, and we love it.
• Velocity. We’re intentional about where we’re going and we race towards it.
• Make the assist. We have diverse strengths. We offer and ask for help so we all win.

Caribou is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, pregnancy status, marital status, military or protected veteran status, genetics, or any other characteristic protected by law. This position is not restricted solely to the responsibilities listed above, and the scope and responsibilities are subject to change. A pre-employment background check is required as a condition of employment.