Overview
Join Docker, Inc., a pioneering software development company that simplifies the lives of developers around the world. As a Renewals Manager based in the Eastern Time Zone, you will play a crucial role in driving the renewal process for our customers, ensuring they continue to see the value in our products and services. You will work closely with our sales team and customers to negotiate and close renewal contracts, and identify upsell opportunities.
Responsibilities
- Manage the renewal process for a portfolio of customers, ensuring timely and accurate renewals.
- Build strong relationships with customers and identify opportunities for upselling and cross-selling.
- Negotiate and close renewal contracts, working closely with our sales team and customer account team.
- Communicate effectively with both technical and non-technical stakeholders, articulating the value that we provide to our customers.
- Collaborate with cross-functional teams to ensure that customer needs are met and issues are resolved.
Qualifications
- 4+ years of experience in a sales or account management role, preferably in a SaaS company.
- Strong communication and negotiation skills.
- Ability to build strong relationships with customers.
- Proactive and able to manage multiple accounts simultaneously.
- Understanding of MEDDPICC sales methodology; Command of the Message certification preferred.
- Experience with Salesforce/CPQ or other CRM tools is a plus.
What to Expect
- First 30 Days: Onboarding and training on Docker's products and services. Introduction to the Renewals team and cross-functional teams. Review of current customer portfolio and renewal pipeline.
- First 90 Days: Management of a portfolio of customers and renewals. Identification and pursuit of upselling and cross-selling opportunities. Collaboration with cross-functional teams to resolve customer issues and meet customer needs.
- First Year: Continued management of a portfolio of customers and renewals, with a focus on driving customer satisfaction and revenue growth. Identification and pursuit of strategic opportunities for upselling and cross-selling. Active participation in cross-functional projects to improve the customer experience.
Perks
- Freedom & flexibility; fit your work around your life.
- Home office setup; we want you comfortable while you work.
- 16 weeks of paid Parental leave.
- Technology stipend equivalent to $100 net/month.
- PTO plan that encourages you to take time to do the things you enjoy.
- Quarterly, company-wide hackathons.
- Training stipend for conferences, courses, and classes.
- Equity; we are a growing start-up and want all employees to have a share in the success of the company.
- Docker Swag.
- Medical benefits, retirement, and holidays vary by country.
Benefits Extracted with AI
- Freedom & flexibility
- Home office setup
- 16 weeks of paid Parental leave
- Technology stipend
- PTO plan
- Quarterly hackathons
- Training stipend
- Equity
- Docker Swag
- Medical benefits
Similar jobs
Last update: 23 minutes ago
Senior DevOps Engineer - Price & Deal Management
Join Covestro as a Senior DevOps Engineer to drive digital transformation in pricing and deal management with AWS, Docker, and Java expertise.
Senior Developer/DevOps Software Engineer
Join Travian Games as a Senior Developer/DevOps Engineer in Munich. Work with PHP, Kubernetes, and Docker in a hybrid environment.
Senior DevOps Engineer
Join CARFAX Europe as a Senior DevOps Engineer to manage AWS infrastructure, develop CI/CD pipelines, and enhance system observability.
Senior Product Engineer [Rust & Typescript]
Join Attio as a Senior Product Engineer working with Rust & TypeScript to build innovative CRM features. Remote work available.
Software Engineer II - Developer Experience
Join Elastic as a Software Engineer II in Developer Experience, focusing on test frameworks for Kibana. Remote work, competitive benefits.
Senior Backend Developer
Join Motius as a Senior Backend Developer to work on cutting-edge R&D projects using AWS, Docker, GraphQL, and more in a hybrid work environment.
Full-Stack Software Engineer (Angular and Java)
Join WorkFlex as a Full-Stack Software Engineer specializing in Angular and Java. Work remotely and help build our next-gen platform.
Senior DevOps Engineer
Join EOS Karriere as a Senior DevOps Engineer in Hamburg, focusing on automation and system transition in a hybrid work environment.
Senior Cloud DevOps Engineer
Join netgo as a Senior Cloud DevOps Engineer in Berlin. Work with Kubernetes, GitOps, and more in a dynamic team environment.
Senior NodeJS Developer
Join Semrush as a Senior NodeJS Developer to build and enhance digital marketing tools. Work remotely with flexible hours.
Freelance Fullstack Java Developer for Insurance Projects
Seeking freelance Fullstack Java Developers for remote insurance projects. Must be based in Germany, fluent in German, and experienced in Java, Spring Boot.
Staff Software Engineer, Data Platform
Join Personio as a Staff Software Engineer in Berlin to build scalable data platforms using Kafka, Kubernetes, and AWS. Drive innovation and excellence.
Senior Software Engineer - Backend Development
Join Sysdig as a Senior Software Engineer to develop scalable backend services using Go, RESTful APIs, and microservices in a hybrid work environment.
Senior Fullstack Developer (Java, Spring Boot, Angular)
Join T-Digital as a Senior Fullstack Developer to innovate secure login systems using Java, Spring Boot, and Angular. Fully remote work available.
Senior Software Engineer - Dispatching
Join as a Senior Software Engineer to lead dispatching services design, optimizing global networks with Go, Ruby, and React.
Senior Ruby Developer
Join Triad Group Plc as a Senior Ruby Developer, working remotely with Ruby on Rails, JavaScript, and more. Great benefits and career growth.
Senior Python Developer with AWS Experience
Join Basetime BV as a Senior Python Developer to develop and maintain AWS cloud solutions. Hybrid work, competitive salary, and growth opportunities.
Senior Developer with C#, Java, and Python
Join RINIS as a Senior Developer to build secure data exchange solutions using C#, Java, Python, and more in a hybrid work environment.
Salesforce CPQ Architect
Join Techtorch as a Salesforce CPQ Architect to design and implement Salesforce solutions remotely, driving business efficiency and growth.
Senior Software Engineer - .NET and Go
Join Sysdig as a Senior Software Engineer in Berlin, focusing on .NET and Go for cloud security solutions.
Full-Stack Developer with Vue.js and Symfony Experience
Join EXWE as a Full-Stack Developer with Vue.js and Symfony experience. Enjoy remote work, no overtime, and a dynamic team environment.
Senior Full-Stack Engineer, Core Experiences
Join BetterUp as a Senior Full-Stack Engineer to lead projects, craft quality code, and empower teams in a hybrid role in the Netherlands.
Senior Software Engineer (Node.js & TypeScript)
Join n8n as a Senior Software Engineer to build AI applications using Node.js and TypeScript. Remote role within Europe.
Senior TYPO3 Backend Developer
Join as a Senior TYPO3 Backend Developer to create web applications and portals. Work in a hybrid environment with flexible hours.
