IT Engineer
Are you passionate about ensuring seamless IT operations in a dynamic, fast-paced environment? If you're a proactive IT professional with a knack for problem-solving and a keen eye for security and process improvement, this is the opportunity for you. Join us as an IT Engineer, where you'll play a pivotal role in managing, securing, and enhancing our IT infrastructure to support teams across the organization.
Key Responsibilities
- IT Systems Management: Set up and maintain core systems (e.g., Salesforce, Jira) and validate new IT solutions. Regularly update and optimize business applications to support evolving needs.
- IT Onboarding & Offboarding: Configure devices, set up user accounts, and ensure new employees have secure access to necessary data and applications.
- Device Setup & Maintenance: Install and maintain computers and mobile devices, equipping each with essential security measures tailored to individual roles.
- Incident Response & Troubleshooting: Address and resolve IT issues efficiently, performing root cause analysis to prevent future occurrences.
- System Security & Compliance: Conduct regular checks and updates to maintain security and align with compliance standards like GDPR.
- Process Improvement Initiatives: Identify enhancements to IT processes, adopt new technologies, and share best practices to streamline support and optimize systems.
Skills You Bring
- Bachelor’s degree in IT, Computer Science, or a related field, or equivalent knowledge gained through experience.
- 3–5 years in IT support and systems management, with expertise in platforms like Azure AD and network management tools.
- Familiarity with information security practices and compliance standards (e.g., GDPR, ISO27001, SOC2) are a major plus.
- Proficiency in diagnosing complex issues, with hands-on experience managing systems across Windows, macOS, and Linux.
- Strong communication skills, with the ability to explain technical issues to non-technical users and work collaboratively across teams and geographies.
- Flexibility and ability to thrive in a scale-up environment where change is constant.
- Proficient professional communication in English.
- Availability on an as-needed basis in our HQ in Aalst, Belgium – at least 2 days per week.
Why You’ll Love Working with Us
We offer a culture that values diversity, nurtures flexibility, and fosters teamwork. At CHILI publish, you'll find not just a job, but a community where you can thrive and make a meaningful impact.
If you're an agile, solution-oriented IT expert ready to drive impact and grow alongside our SaaS product in cloud and DevOps technologies, we’d love to hear from you!
Apply now!
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