Learning Experience Leader - Trainer (German/English)
TaskUsJob Overview
As a Learning Experience Leader - Trainer at TaskUs, you will be responsible for creating and maintaining a positive and professional learning environment within the organization. Your primary focus will be to design and expand training and development programs that align with product-specific training methodologies and initiatives.
Key Responsibilities
- Set Standards and Expectations: Demonstrate high standards of conduct, work ethic, integrity, and character.
- Create and Deliver Training: Develop and deliver end-user, partner, and distributor training, including curriculum, training, and exams for all general preparatory courses prior to enterprise endorsement.
- Technical Training: Provide technical preparatory training covering basic skill requirements as identified by enterprise needs.
- Project Management: Accomplish projects and motivate trainees through effective training.
- Continuous Improvement: Continuously improve training programs and other learning opportunities across the organization.
- Program Adaptation: Amend and revise programs as necessary to adapt to changes in the work environment.
- Content Expertise: Act as the content expert and maintain relevant training documents and materials.
- Induction Programs: Develop and create effective induction programs.
- Trainee Monitoring: Monitor and review trainees' progress through questionnaires and discuss with their managers.
- Statutory Training: Ensure that statutory training requirements are met and be involved in the creation and/or delivery of e-learning packages.
- Research and Innovation: Research and present new technologies and methodologies in workplace learning.
- Code of Conduct: Ensure that all trainees adhere to the company's Code of Conduct.
Requirements
- Fluent in German and English.
- 1 to 2 years of experience in a related field (training or teaching experience preferred).
- Preferable BPO experience.
- Proficient in Microsoft and Google applications.
- Strong problem-solving and critical thinking skills.
- Ability to present and facilitate class discussions.
- Energetic, enthusiastic, and creative.
- Strong interpersonal, conflict management, mentoring, organizational, project management, and influencing skills.
- Excellent oral and written communication skills.
- Flexible schedule, including weekends, holidays, and longer hours.
- Occasional need to travel.
About TaskUs
TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies. We prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in our inclusive environment and positive impact on the community. We actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs.
Join our team today and experience firsthand our dedication to supporting People First.
Benefits Extracted with AI
- Competitive industry salaries
- Comprehensive benefits packages
- Inclusive environment
- Professional growth opportunities
- Flexible schedule
- Occasional travel
Similar jobs
Last update: 23 minutes ago
Software Trainer - South Germany
Join MEDIFOX DAN as a Software Trainer in South Germany. Deliver training, consult clients, and enjoy great benefits.
Commerce Solution Engineer
Join VTEX as a Commerce Solution Engineer to support sales with technical solutions in ecommerce. Remote role in Germany.
Junior UX/UI Designer
Join our team as a Junior UX/UI Designer in Madrid. Participate in a 16-week training program and secure a job in a tech company.
DevOps Engineer with Cloud and CI/CD Expertise
Join TeamViewer as a DevOps Engineer in Munich. Work with AWS, Azure, GCP, and CI/CD tools to drive innovation in cloud infrastructure.
Software Engineering Team Lead (.NET, Microservices)
Lead a team of software engineers at Kaizen Gaming, focusing on .NET, Microservices, and REST APIs. Drive project success and team growth.
Frontend Engineer (CRMs, Zendesk AI Agents)
Join Zendesk as a Frontend Engineer to develop AI Agent products using TypeScript and React. Work remotely with a focus on UX and scalable architecture.
Junior Software Engineer - API Team
Join Flix as a Junior Software Engineer in Berlin, focusing on API development and management. Work with JavaScript, REST, and more.
Frontend Engineer Angular
Join Cornelsen Verlag as a Frontend Engineer Angular in Berlin. Work on innovative educational solutions with a focus on Angular, UX, and UI design.
Engineering Team Lead with React.js and TypeScript
Lead a cross-functional engineering team at Deel, focusing on React.js and TypeScript development.
Work Student, Software Engineering with Powershell
Join TeamViewer as a Work Student in Software Engineering, focusing on Powershell development and integration projects.
Machine Learning Engineer with AI/ML Experience
Join us as a Machine Learning Engineer to develop AI/ML models and applications. Work remotely with top-tier companies.
Lead Fullstack Developer with Angular and NestJS
Join RTL Deutschland as a Lead Fullstack Developer in Cologne, focusing on Angular, NestJS, and cloud applications.
Practice Co-Lead Data & AI
Lead AI and Generative AI initiatives at IBM iX DACH in Vienna. Drive innovation and strategy in AI solutions.
Technical Support Intern
Join Eskimi as a Technical Support Intern in Vilnius. Gain experience in AdTech, SQL, and technical support. Flexible work and professional growth.
People Lead Software Engineering with Java, Spring, React, Vue
Lead software engineering with Java, Spring, React, Vue. Focus on people leadership, DevOps, and agile methodologies in Berlin.
Fullstack Software Engineer - Remote Management
Join TeamViewer as a Fullstack Software Engineer in Stuttgart. Develop features for Remote Management using JavaScript, React, and TypeScript.
Senior Data Scientist (Contractor)
Join Thoughtworks as a Senior Data Scientist (Contractor) to solve complex business problems using data science and machine learning.
Senior Data Scientist - Enterprise Solutions
Join Semrush as a Senior Data Scientist to develop ML-based SEO workflows. Remote role with flexible hours and great benefits.
Lead Fullstack Engineer (Java/JavaScript)
Join SQUER as a Lead Fullstack Engineer in Vienna, Austria. Work with Java, JavaScript, Angular, and more in a hybrid environment.
Backend Software Engineer with Java and Spring Boot
Join TeamViewer as a Backend Software Engineer in Munich, focusing on Java and Spring Boot for cutting-edge AR solutions.
Staff/Lead Application Security Engineer
Join Agoda as a Staff/Lead Application Security Engineer in a dynamic DevSecOps environment.
Senior Back End Developer
Join Klar as a Senior Back End Developer in Berlin, Germany. Work with Java, SpringBoot, and microservices in a fintech environment.
Deployment Cloud Support Engineer - Spanish Speaker
Join AWS as a Deployment Cloud Support Engineer in Dublin, fluent in Spanish, to support global cloud solutions.
Operations Data Analyst - Trust and Safety
Join TikTok as an Operations Data Analyst in Trust and Safety, leveraging data analytics and visualization skills.