Senior Site Reliability Expert

Join Our Team as a Senior Site Reliability Expert

Are you actively looking for a new opportunity? Or just checking the market? Well, you might just be in the right place!

About the Role

Lightspeed Services organization is building out a common set of services that span multiple products. This includes Financial Services (Payments and Capital) - the Fintech backbone of Lightspeed, Accounts Services, and Golf product.

Our SRE team is responsible for the design, build, and operation of Lightspeed’s infrastructure backing critical Lightspeed services. The platform covers the full cycle of software delivery, from CI/CD pipelines to high availability scalable production environments.

Key Responsibilities

• Initiate and contribute to continuous improvement of our software delivery processes and practices in a multi-location, multidisciplinary team to empower and accelerate product development.
• Use automation extensively to design, configure, manage, and monitor systems in support of our product development teams.
• Design and architect operational solutions with the specific goal of increasing the standardization, automation, repeatability, cost-efficiency, and consistency of operational tasks.
• Reliability is your top focus, working with SLI/SLOs is your bread and butter, and helping teams deliver reliable software is what you do best.
• Work with developers and other SREs to design and build scalable, reliable, and cost-efficient Cloud infrastructure.
• Adhere to and advocate for best practices, including Infrastructure as Code, monitoring, high availability, disaster recovery, security, and DevOps methodologies.
• Provide timely assistance and remediation solutions during critical situations and production incidents to help resolve service problems (You will be on call for periods of time).

What You’ll Bring

• Strong knowledge of Amazon Web Services and Google Cloud Platform.
• Strong experience with Docker, Kubernetes & Linux Systems.
• Strong experience with CI/CD pipelines, using CircleCI, Jenkins, Github, ArgoCD, Helm, etc.
• Experience with Infrastructure as code practices: we use Terraform.
• Ability to read & write complex scripts using Shell.
• Ability to read & understand programming languages: Python, Ruby, Java, etc.
• Good understanding of Agile development and continuous delivery best practices, software engineering tools, processes, methods, and testing.
• Ability to partner effectively with other teams.
• Ability to plan, organize, prioritize, and stay focused.
• Good experience provisioning and managing infrastructures with high availability constraints.
• Good experience with cloud cost optimization.

Who You Are

• You are a problem solver who does not shy away from tackling complexity and critical thinking.
• You have a strong will to learn, grow, and get out of your comfort zone.
• You have great energy and passion for technology.
• You are able to express yourself flawlessly in English.
• You have strong interpersonal skills.

Benefits & Perks

• Lots of autonomy, flexible work culture, and possibility of remote work.
• Development of high traffic products, used at the global scale.
• Exposure to modern and proven technology.
• Opportunity to learn and expand your skill set.
• Tons of growth opportunities into technical or people management roles.
• Amazing benefits & perks, including equity for all Lightspeeders.
• Opportunity to join a fast-paced, high-growth company.
• Become a valued part of the diverse and inclusive Lightspeed family.

Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Join us in building communities through commerce, and be part of a team that values diversity and inclusion from the very beginning.