Responsibilities
- Identify significant challenges with a business's software or systems.
- Create functional requirements that outline the desired system behavior, and formulate technical requirements to guide the development process.
- Assist in defining business objectives, scope, and conduct root cause analysis to enhance process improvements.
- Work closely with the internal development team, contributing to the creation and enhancement of software products and customer-specific features.
- Evaluate and analyze the requirements, validate with the technical teams and developers and return a proposal for implementation and agree on the timelines.
- Create and execute test scenarios to make sure that the implemented functionalities work as expected and meet the customer‘s requirements.
- Bridge the gap between customers' requirements and developers' understanding, ensuring effective communication and alignment between business objectives and technical solutions.
Requirements
- University degree, preferably in an IT field.
- 3+ years of experience as a Business Analyst in the field of SDLC.
- Strong technical knowledge, including SQL, web services, and cloud experience.
- Familiarity with data formats (JSON, XML).
- Experience in supporting complex CRM or B2B systems.
- Experience with XML, JSON transformation languages (XSLT, JOLT) would be a plus.
- Knowledge of ETRM processes or Energy Systems would also be seen as advantageous.
- A detail-oriented problem solver with excellent communication and organizational skills.
- Ability to manage multiple topics and clients.
- English language fluency.
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