About the Role
As a Technical Services Engineer at MongoDB, you will be part of a team that is at the forefront of innovation and creativity in the database management sector. You will use your problem-solving skills and technical expertise to help our customers solve complex MongoDB problems. This role involves advising customers and solving their complex MongoDB issues, making it a critical position within our Technical Services department.
Responsibilities
- Work with the largest and most demanding customers to drive successful end-to-end migrations of their self-managed MongoDB databases to Atlas.
- Enhance your technical troubleshooting expertise by working on customer use cases, evaluating solutions, and providing expert advice on the best ways to migrate MongoDB workloads to Atlas.
- Collaborate with Professional Services Consulting Engineers to perform comprehensive full-stack assessments (workloads→DB→Infra) and provide expert advice to both Professional Services and customers.
- Shape the roadmap of migration methodologies, tooling, and the core database by providing product feedback based on real-world customer experiences.
What You Need
- Patience, empathy, and a genuine desire to help others.
- Excellent communication skills, both written and verbal.
- Strong diagnostic/troubleshooting skills, with significant experience in troubleshooting end-to-end technical issues in production environments.
- 5+ years of experience with administering RDBMSs such as Oracle, Postgres, MySQL, etc. MongoDB experience is preferred.
- 5+ years on Cloud or on-prem infrastructure administration experience.
- 3+ years in technical domains such as Database Performance tuning and benchmarking, configuring and using common Cloud providers (AWS, GCP, Azure), and networking concepts including firewalls and load balancers.
Why MongoDB?
- Be a part of a company that's reinventing the database, passionate about innovation and speed.
- Enjoy a fun, inspiring culture that is engineering focused.
- Work with exceptionally talented people around the globe.
- Learn, contribute, and make an impact on the product and community.
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB is an equal opportunities employer.
Benefits Extracted with AI
- Supportive and enriching culture
- Employee affinity groups
- Fertility assistance
- Generous parental leave policy
Similar jobs
Last update: 23 minutes ago
Staff Software Engineer
Join Aiven as a Staff Software Engineer to develop cloud operations platforms using open-source technologies. Hybrid work in Berlin.
Senior Software Engineer - Backend Development
Join Sysdig as a Senior Software Engineer to develop scalable backend services using Go, RESTful APIs, and microservices in a hybrid work environment.
Backend Engineer - Financial Empowerment
Join N26 as a Backend Engineer to empower financial freedom using Java, Kotlin, and microservices in a hybrid work environment.
Senior Backend Developer
Join Motius as a Senior Backend Developer to work on cutting-edge R&D projects using AWS, Docker, GraphQL, and more in a hybrid work environment.
Cloud Data Engineer
Seeking a Cloud Data Engineer with expertise in AWS, Python, and CI/CD for a hybrid role in Hannover. Join our dynamic team!
Senior Developer/DevOps Software Engineer
Join Travian Games as a Senior Developer/DevOps Engineer in Munich. Work with PHP, Kubernetes, and Docker in a hybrid environment.
Senior Backend Engineer – Process and Workflow
Join Forto as a Senior Backend Engineer to drive automation and innovation in logistics with NodeJS, TypeScript, and MongoDB.
Staff Software Engineer, Data Platform
Join Personio as a Staff Software Engineer in Berlin to build scalable data platforms using Kafka, Kubernetes, and AWS. Drive innovation and excellence.
Back End Engineer with Node.js and TypeScript
Join LegalFly as a Back End Engineer to revolutionize legal AI with Node.js and TypeScript in a hybrid role in Ghent.
Senior Software Engineer (Java, MQTT, MongoDB)
Join HiveMQ as a Senior Software Engineer to design and develop scalable MQTT software systems. Work remotely with a diverse team.
Senior Full-Stack Developer - TypeScript
Join osapiens as a Senior Full-Stack Developer using TypeScript to build sustainable SaaS solutions.
Cloud Engineer
Join our team as a Cloud Engineer in Cologne, Germany. Work with GCP, Azure, and serverless computing in a dynamic, hybrid environment.
Senior Software Engineer - Java, Microservices
Join Sofico as a Senior Software Engineer focusing on Java and Microservices in Bavaria, Germany. Work on ERP solutions for automotive finance.
Senior Software Engineer - C#/.NET
Join TrueLayer as a Senior Software Engineer in Milan, working with C#, .NET, AWS, and Kubernetes to build scalable systems.
Senior Software Engineer (Elasticsearch)
Join Uber as a Senior Software Engineer specializing in Elasticsearch, working on sophisticated infrastructure across data centers and cloud.
Senior Software Engineer - AWS, Python, Ruby on Rails
Join HeyJobs as a Senior Software Engineer to design scalable systems using AWS, Python, and Ruby on Rails in a dynamic team.
Senior Backend Engineer (JavaScript & Node.js)
Join Devire as a Senior Backend Engineer specializing in JavaScript & Node.js, working on innovative fintech solutions in a hybrid role in Warsaw.
System Engineer Tier 2
Join EVS Broadcast Equipment as a System Engineer Tier 2, focusing on IT-based broadcast systems support and project functions.
Senior Backend Engineer (Zendesk AI Agents)
Join Zendesk as a Senior Backend Engineer to develop AI-driven chatbots using TypeScript, MongoDB, and microservices architecture.
Staff Engineer, Cloud Provider Billing
Join MongoDB as a Staff Engineer in Cloud Provider Billing, focusing on distributed systems and cloud technologies.
Software Engineer II - Developer Experience
Join Elastic as a Software Engineer II in Developer Experience, focusing on test frameworks for Kibana. Remote work, competitive benefits.
Senior Software Engineer (Node.js & TypeScript)
Join n8n as a Senior Software Engineer to build AI applications using Node.js and TypeScript. Remote role within Europe.
Lead Full Stack Developer
Lead Full Stack Developer role in Berlin, focusing on Angular, Java, and NoSQL for Deutsche Bank's Customer Administration Portal.
Mid-Level Full Stack Software Engineer - Cloud & Web
Join as a Full Stack Software Engineer focusing on C#, Azure, and Microservices in a dynamic team with flexible work options.
