Site Reliability Engineer (SRE) - Hasura Cloud

Job Overview

Hasura is seeking a skilled Site Reliability Engineer (SRE) to join our team and ensure the smooth operation of Hasura Cloud systems. This role is crucial for maintaining system reliability and facilitating seamless updates without downtime. You will work remotely from India, aligning with US hours, and have the option to work from our Bangalore office if preferred.

Key Responsibilities

• Infrastructure Development: Build and maintain infrastructure using Terraform, Kubernetes, VMs, and bare metal instances.
• System Design: Design core infrastructure components to support Hasura Cloud's scalability, handling thousands of concurrent requests.
• Cloud Expansion: Expand Hasura Cloud's capabilities to support multiple cloud providers.
• Deployment Process Improvement: Enhance deployment processes to ensure reliability and minimize disruptions.
• Incident Response: Participate in a PagerDuty rotation to address availability incidents and support service engineers with customer issues.
• Proactive Issue Resolution: Use development time to address systemic issues and prevent future incidents.
• Monitoring and Alerts: Design intelligent monitoring systems that provide meaningful alerts based on symptoms rather than causes.
• Documentation and Automation: Document actions to create repeatable processes and automate tasks to improve efficiency.
• Production Debugging: Troubleshoot production issues across various services and stack levels.
• Infrastructure Growth Planning: Strategize the growth of Hasura Cloud's infrastructure.

Requirements

• Experience: 4+ years in a similar role, with a strong understanding of system behaviors, edge cases, and failure modes.
• Technical Skills: Proficiency in Linux, Unix Shell, Terraform, and programming languages such as Go and Python.
• Collaboration: Ability to work asynchronously with a globally distributed team and document processes thoroughly.
• Automation: Passion for building automation and tooling to streamline repetitive tasks.
• Cloud and Monitoring Tools: Experience with cloud providers (AWS, GCP, Azure) and monitoring tools (Honeycomb, Datadog, Prometheus, Grafana).

Nice to Have

• Familiarity with Hasura and its GraphQL APIs.
• Strong SQL skills, particularly with PostgreSQL.
• Experience in database management and scaling.

Working at Hasura

At Hasura, we empower developers to build modern applications quickly. Our team is dedicated to enhancing the developer experience and making our tools as user-friendly as possible. We offer a flexible work environment, allowing for remote or in-person collaboration at our offices in San Francisco and Bangalore.

Perks

• Remote & Hybrid Work Environment: Flexibility to work remotely or from our office spaces.
• Self-care Fridays: The second Friday of every month is a day off for personal rejuvenation.
• Equipment and Learning Allowance: Budgets for necessary tools and learning opportunities.
• Donation Matching: Annual fund to match donations to global organizations.
• Flexible Timings & PTO: Freedom to set work schedules and generous paid time off options.

Application Process

We encourage applications even if you don't meet all the requirements. We value diverse perspectives and are open to discussing any questions you may have about our culture and work processes during the interview.

Join us at Hasura and contribute to building a robust developer ecosystem with cutting-edge technology.