Role and Responsibilities
As the Director of User Service Backend Operations at MISUMI Europa GmbH, you will be tasked with establishing and leading a high-performing organization. Your primary responsibilities include strategic planning and development of services, ensuring alignment with related departments, and overseeing team leaders to achieve KPI targets. This role requires a dynamic leader who can inspire and motivate a multicultural team, fostering an environment of positive communication and collaboration.
Key Responsibilities
- Establish and lead the backend operations team.
- Develop strategic plans for service enhancement.
- Supervise team leaders to ensure KPI targets are met.
- Foster a collaborative and positive work environment.
Your Profile
The ideal candidate will have a university education with a focus on technical and business aspects, or equivalent experience. Key skills include:
- Strong analytical and problem-solving skills.
- Experience in stock and supply chain management.
- Proficiency in process optimization and change management.
- Effective project and team management capabilities.
- Strategic thinking with a good understanding of financial and feasibility analysis.
Why Join Us?
MISUMI offers a hybrid working model, extensive training opportunities, and a range of benefits including health care, gym facilities, and childcare support. We are committed to diversity and encourage applications from all qualified candidates.
Benefits
- Flexible hybrid working model (3 days remote, 2 days office).
- Access to training and development programs.
- Comprehensive health care and gym facilities.
- Support for childcare in our in-house kindergarten.
- Additional benefits like employee events and corporate benefits.
Join MISUMI Europa GmbH and contribute to a team that values innovation, diversity, and excellence in a fast-paced, international environment.
Benefits Extracted with AI
- Hybrid working model
- Training and development opportunities
- Health care and gym facilities
- Childcare support
- Job ticket and JobBike
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