Director of User Service Backend Operations
MISUMI Europa GmbHRole and Responsibilities
As the Director of User Service Backend Operations at MISUMI Europa GmbH, you will be tasked with establishing and leading a high-performing organization. Your primary responsibilities include strategic planning and development of services, ensuring alignment with related departments, and overseeing team leaders to achieve KPI targets. This role requires a dynamic leader who can inspire and motivate a multicultural team, fostering an environment of positive communication and collaboration.
Key Responsibilities
- Establish and lead the backend operations team.
- Develop strategic plans for service enhancement.
- Supervise team leaders to ensure KPI targets are met.
- Foster a collaborative and positive work environment.
Your Profile
The ideal candidate will have a university education with a focus on technical and business aspects, or equivalent experience. Key skills include:
- Strong analytical and problem-solving skills.
- Experience in stock and supply chain management.
- Proficiency in process optimization and change management.
- Effective project and team management capabilities.
- Strategic thinking with a good understanding of financial and feasibility analysis.
Why Join Us?
MISUMI offers a hybrid working model, extensive training opportunities, and a range of benefits including health care, gym facilities, and childcare support. We are committed to diversity and encourage applications from all qualified candidates.
Benefits
- Flexible hybrid working model (3 days remote, 2 days office).
- Access to training and development programs.
- Comprehensive health care and gym facilities.
- Support for childcare in our in-house kindergarten.
- Additional benefits like employee events and corporate benefits.
Join MISUMI Europa GmbH and contribute to a team that values innovation, diversity, and excellence in a fast-paced, international environment.
Benefits Extracted with AI
- Hybrid working model
- Training and development opportunities
- Health care and gym facilities
- Childcare support
- Job ticket and JobBike
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